Privacy and Cookies Policy

Amber Hues Creative respects your privacy and is committed to protecting your personal information. This Privacy and Cookies Policy outlines how we collect, use, store, and share your information and explains your rights regarding the use of our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information directly from you when you:

  • Contact us via our website, email, or phone

  • Engage our services

  • Subscribe to our newsletter

  • Interact with us on social media platforms

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Business or company details

  • Payment details (if applicable)

1.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version

  • Device information

  • IP address

  • Website usage data, including pages visited and time spent on our site

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and manage our services

  • To respond to your inquiries and communicate with you

  • To process payments

  • To send newsletters, updates, or promotional materials (only if you have opted in)

  • To analyse website performance and improve user experience

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers or contractors who assist us in delivering our services (e.g., payment processors, IT support)

  • Legal authorities, if required by law or to protect our legal rights

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small files placed on your device to enhance your browsing experience. They allow websites to remember your preferences, login details, and browsing activity.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of our website.

  • Performance Cookies: Help us analyze website usage and improve performance.

  • Functionality Cookies: Enable additional features, such as remembering your preferences.

  • Advertising Cookies: Used for marketing purposes and to deliver relevant ads (if applicable).

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling certain cookies may impact your ability to use some features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for data processing (where applicable)

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Changes will be effective immediately upon posting on our website. We recommend reviewing this policy regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy and Cookies Policy or wish to exercise your rights, please contact us at: amber@amberhuescreative.com